Town Host Role

Job Purpose
Banbury BID is looking for a new Town Host to join their team.

You will perform a wide range of roles as part of the Banbury BID team and will be a visible, approachable, uniformed presence on the streets of the BID area.

Role information
Work a shift pattern over 7 days, including some bank holidays and extended hours when required
Able to work in all weather conditions as the job will be primarily outside
You may be required to undertake First Aid training and SIA Accreditation

*Monitor and patrol the BID area whilst providing a professional, friendly and helpful service to the public, BID businesses and BID partners
*Develop relationships and maintain regular contact with businesses to ensure they understand the work and benefits of the BID and engage them in all appropriate programmes, projects and services
*Carry out business visits daily to discuss business needs, suggestions and security matters and to record incidents, complaints or other feedback                                                                                                  *Play a central role in policing the town centre and escalate any situations that cannot be resolved to the relevant authority
*Welcome visitors and shoppers to the town centre
*Provide a presentable and highly visible meet and greet visitor information service
*Ensure that the environment is clean and welcoming
*Maintain timely and accurate records of incidents and issues arising
*Assist in the production and delivery of events held in the BID area
*Lead on the distribution of any project and/or marketing materials the BID may require
*Produce reports using various software packages used by the BID
*Represent the BID and BID businesses at appropriate internal and third-party meetings

Person Profile
*Demonstrable commitment to providing an exceptional customer service culture
*Self-motivated with excellent communication skills
*Energetic, enthusiastic and adaptable with a can-do attitude
*Ability to build and maintain relationships with a diverse set of partners
*A friendly, respectful and helpful manner
*The ability to stay calm in challenging situations
*The ability to be proactive and passionate about making a difference
*Physically fit and able to be mobile over considerable distances
*Able to work effectively as part of a team

Closing date: 25th January 2022.

To apply simply click this link:  Apply Now